Branch Supervisor

Branch Supervisor

Dubai, United Arab Emirates

Operations Dept.

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We are hiring a BRANCH SUPERVISOR for our money exchange. Qualified and relevant experienced candidates are welcome to apply for the post.

A branch supervisor plays an active role in the administration of all the departments. Be it the finance staff, the supervisor keeps an eye on everyday operations. He implements organizational policies and ensures adherence to the same. He has to see that the branch opens and closes at regular timings and permits employees to work overtime when required to.

A supervisor is required to look after the customer service operations and delivery of products/services in a timely manner.

Key Skills

  • Proven experience Branch Supervisor position in Money Exchange
  • excellent verbal communication skills
  • business management skills
  • customer service skills
  • the ability to sell products and services
  • leadership skills
  • to be thorough and pay attention to detail


  • The Branch Supervisor is an experienced, mature employee who has a good knowledge of branch operations and services.
  • The Branch Supervisor will have the responsibilities as the day-to-day operations but will be able to supervise the staff and operations of the branch.
  • Ensure the highest standard of Customer Service is given at all times.
  • Responsible for the money and/or any other valuables entrusted to them by the company and will be liable for any shortages that may occur.
  • Always adhere to Front Office procedures and controls.
  • The security of their User ID and password for BFC systems and will be liable for any discrepancies that may occur under their user ID
  • Ensure that the company Anti-Money Laundering policies and procedures are strictly adhered to Balancing the cash at the end of the day and preparing the necessary reports Correctly entering the transaction data into the system.

Education & Experience

  • Bachelor’s degree or higher secondary School
  • 4+ years UAE experience in an exchange house

Additional Requirements

  • Excellent Staff handling skills
  • Strong communications skills
  • Attention to details
  • Goal-oriented

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